Online Business Manager

Job Description – Online Business Manager
Employment Type: Full-Time | Contract
Work Mode: Remote (Work from anywhere in India)
Shift: US Shift

• 9:30 AM – 6:30 PM PST
• 6:30 PM – 3:30 AM EST
• Working Days:
• Monday to Friday

Role Overview

As an Online Business Manager, you will support global clients with business operations, research, data management, project coordination, and administrative support, ensuring smooth execution of day-to-day business activities.

Key Responsibilities

• Conduct online research (primary & secondary) and prepare concise documentation to support business decision-making
• Maintain databases and MIS reports, including data collection, cleansing, validation, formatting, and analysis
• Perform lead generation and CRM management, including web research, web scraping, uploading leads, updating lead status, and managing workflows
• Coordinate projects and events by liaising with executives, departments, and vendors, ensuring timelines are met
• Provide administrative and operational support to key executives as assigned

Eligibility & Requirements

• Minimum 2 years of full-time work experience (Internships & freelancing not considered)
• Stable employment track record
• Excellent written and spoken English communication
• Strong aptitude for mathematics and logical reasoning
• Proven ability to resolve work-related conflicts
• Highly self-driven, organized, and proactive
• BPO experience preferred

Technical & Infrastructure Prerequisites

• High-speed Wi-Fi (minimum 100 Mbps)
• Laptop with 8 GB RAM (Windows)
• Intel i5 / i3 – 9th Gen or higher processor
• Good quality camera and headset
• Quiet, well-lit workspace

Training & Work Culture

• Training period: 4–6 weeks
• Probation period: 3.5 months
• 5-day work week
• Performance-driven and transparent culture with strong learning opportunities

Benefits

• Fully remote role (work from anywhere)
• Competitive salary with benefits
• Health insurance
• Overtime pay
• Annual appraisal
• Paid leaves