Job Description: Associate (Mediation)

Position: Associate (Mediation)
Company: Presolv360
Location: Mumbai, India
Employment Type: Full-time



Role Summary

The Associate (Mediation) will support and strengthen Presolv360’s mediation and ODR initiatives. This role involves managing mediation cases, supporting mediators and users, contributing to research and thought leadership, and driving innovative projects in the ADR/ODR ecosystem.


Key Responsibilities

  • Learn and develop a strong understanding of ADR and ODR concepts
  • Drive new projects related to mediation, ODR programs, trainings, and institutional collaborations
  • Research emerging mediation models and contribute to thought leadership initiatives
  • Administer and manage mediation cases on the Presolv360 platform
  • Support mediators and disputing parties through effective coordination and communication
  • Collaborate with leadership to design and execute innovative mediation programs
  • Gather feedback from users and mediators to suggest platform and process improvements
  • Build and maintain relationships with mediators, institutions, and ecosystem partners
  • Coordinate mediator empanelment, training, and engagement activities
  • Represent Presolv360 at external mediation events, forums, and dialogues

Skills & Qualifications

  • 1–2 years of experience, preferably in ADR/ODR
  • LLB / LLM graduate
  • Strong drafting skills with excellent written and verbal communication
  • Advanced proficiency in MS Word or similar word-processing tools
  • High attention to detail and strong organizational skills
  • Willingness to learn, take initiative, and work independently
  • Passion for working with people and contributing to access to justice
Job Category: Associate (Mediation)
Job Type: Full Time
Job Location: Colaba Mumbai
Country: India

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