Data Center Operator

Job Location:

Singapore

Job Description :

• Install and configure computer hardware and software systems.
• Monitor computer systems and networks to ensure they function efficiently.
• Communicate with clients over the phone or face-to-face to assist them setting up system or resolving issues
• Troubleshoot network and system problems to provide solutions to hardware/software defect.
• Follow instructions contained in equipment manual when setting up a system or conducting repairs.
• Create and set up new user accounts/profile, as well as address issues with passwords.
• Establish and maintain positive trust relationship with customers and with data specialists such as programmes
• Perform tests to verify the functionality and usability of new technology
• Present to company management reports of IT/Systems support services.
• Offer recommendations on customer learning requirement during the development of client training programs.
• Conduct research to identify ways of improving on current system performance.
• Product shift status reports to communicate shift operations and issues to superiors.
• Maintain Inventory of data center supplies such as printer, scanner and copiers
• Implement procedures, policies and standards to ensure work operations are effective
• Participate in educational programs and workshops to improve on existing job knowledge/Skills