Senior Operations Executive

Experience: Minimum 2 Years
Salary: ₹6 LPA
Location: Colaba, Mumbai

Job Overview:

We are seeking a highly motivated and detail-oriented Senior Operations Executive to join our team in Colaba, Mumbai. The ideal candidate will be responsible for conducting on-site KYC verifications, managing sensitive client data, and ensuring compliance with regulatory requirements. This role requires strong field operations capabilities and a sound understanding of legal and documentation processes.

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Key Responsibilities:

• Conduct on-site KYC (Know Your Customer) verifications as per internal and regulatory standards.
• Visit client locations to collect, verify, and authenticate required documents.
• Ensure accuracy and completeness of all KYC forms and submitted documents.
• Coordinate with internal teams for smooth data processing and timely reporting.
• Handle sensitive and confidential client information with discretion.
• Provide daily field reports and updates to the operations management team.

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Basic Knowledge Required:

• LRN (Loan Recall Notice)
• Section 21 – Invocation of Arbitration
• IO (Interim Order)
• SOC (Statement of Claim)
• SOD (Statement of Defense)

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Qualifications:

• Graduate in any discipline (preferred: Commerce or Law background).
• Minimum 2 years of experience in operations, field work, or financial services.
• Good understanding of KYC norms and legal documentation processes.
• Strong interpersonal and communication skills.
• Ability to work independently and manage field tasks effectively.